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Practice Name

Veterinary Emergency and Critical Care Center

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Primary Location
2115 Downer St. Rd.
Baldwinsville, NY 13027
Phone: 315-638-3500
Fax: 315-638-3647

Office Hours

Fridayclosed6p-8am Monday
Saturdayall dayall day
Sundayall dayall day
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Dr. Holly Reid

Dr. Reid started the Veterinary Emergency and Critical Care Center in 2004 with the intent of providing quality surgical and medical veterinary care for area pets.  She has seen her business flourish as it has become established in the community.  She started in the veterinary field as a licensed technician, having graduated from SUNY Delhi and worked in private practice for 6 years and at the Rosamond Gifford Zoo for 6 years.  In 1991, she was accepted to Cornell where she obtained her DVM degree in 1995.  She worked in private practice for a year out of school and then worked in emergency medicine for 2 years prior to purchasing a local primary care veterinary clinic.  She co-owned this clinic for 6 years before selling her interest and opening the Veterinary Emergency Center.  Dr. Reid and her family share their home with 2 dogs and 3 cats.


Amy has been with us for the past 10 years and is one of our star employees.  She manages the receptionists, makes sure that the clinic is spotless (along with several other employees) and bakes and sends the clay paw prints that we provide, at no charge, to the families that have had to say good bye to their beloved pets.  She is knowledgeable and helpful and knows this clinic inside and out.  Amy and her family own 3 dogs and 4 cats. 


Tiffany has been with us for the past 9 years and she excels in everything she does.  She is one of the first people our clients see and is always pleasant and helpful.  Between her and Amy, our clinic shines in every way.  She and her family are avid pet owners with 3 dogs and 1 cat.  


Michelle is one of our outstanding technicians.  She has been with the clinic since its inception and serves also as the bookkeeper.  She is wonderful with the patients and owners and is a low key, steadying force.  She also has a terrific sense of humor and helps provide the laughter that is so needed in our business.  She and her family own 2 dogs, 3 cats and a guinea pig.

Providing Peace of Mind

We provide urgent care & emergency services on nights, weekends and all major holidays, ensuring your pet's health and your own peace of mind.


Services We strive to provide complete care for our patients. Learn more about all the services we provide. Payment Options Click above to see the forms of payment we are currently accepting. Online Forms Our patient forms are available online so they can be completed in the convenience of your own home or office.


I couldn't have asked for a better place to bring our dog for the care she needed. Thank you again for all you did to help Summer.

- Sandy Sauro Walleye / Baldwinsville, NY

Business Hours

Monday - CLOSED

Tuesday, Wednesday & Thursday  6 pm to midnight

Friday  6 pm to Monday 8 am

Open all major holidays 

Meet The Team

Meet The Team The Veterinary Emergency and Critical Care Center is proud to serve the Baldwinsville NY area for after hours pet emergencies. Our clinic is run by Dr. Holly Reid, who is a licensed veterinarian with 18 years of emergency experience. The focus of our business is to provide quality, compassionate, cutting edge medicine in a supportive and understanding environment. Every pet is treated as if it was one of our own. We strive to keep the primary care veterinarian advised so they can be involved in patient care. When an animal member of your family has an emergency it is comforting to know they can receive the necessary treatment in a caring, comfortable environment. The Veterinary Emergency & Critical Care Center is equipped to perform a complete range of veterinary services to evaluate, diagnose and treat your pet. Read More


2115 Downer St. Rd.
Baldwinsville, NY 13027
Get Directions
  • Phone: 315-638-3500
  • Fax: 315-638-3647
  • Email Us


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